For SMEs
Plug your operations into a Magic Agent that deeply understands them.
Magic builds Verified Agents for small and mid-sized companies. Not a chatbot. Not a wrapper around a public LLM. A Personality that knows what your team knows and speaks for the company on infrastructure you actually own.
Talk to us“Customers ask my team the same questions every day. Stock levels. Lead times. Pricing for their specific account. Where their order is. Whether we can ship by next Wednesday. The answers exist in our systems but they are locked inside three different tools and four different people, and by the time someone gets back to the customer the deal has cooled. We do not need another CRM. We need something that actually knows the company and can answer in real time.”
What your Magic Agent does
Knows your live commercial state
Your Personality is plugged directly into your stock system, your pricing rules, your logistics data, and your customer history. When a customer asks 'do you have 240 units in Sofia, deliverable Wednesday' the answer is correct, in real time, grounded in the actual state of your business — not a generic response trained on public data.
Represents your company in your voice
Your Personality speaks the way your company speaks. The product knowledge, the technical detail, the commercial nuance, the things only your senior people know — all carried by the Personality and represented consistently to every customer, supplier, and prospect, twenty-four hours a day.
Frees your team for the work only humans can do
Your team stops answering the same questions for the hundredth time and starts spending their hours on the things that actually need a human — complex deals, relationship work, problem-solving. The Personality handles the rest. Your customers get faster answers. Your team gets their afternoons back.
When the morning inbox is empty
It is the first morning you check the company inbox and the routine questions are already answered — correctly, in your voice, with the right stock numbers and the right lead times — and the only emails left are the ones that actually need you. That is the moment you realise your Personality is not a chatbot. It is an operational layer for the parts of your company that should never have needed a human in the first place.
Company inbox — 06:47
Personality respondedDo you have 240 units of ref. MK-440 available for Sofia, delivery by Wednesday?
Yes — 312 units in stock. Sofia delivery confirmed Wednesday 16 April. Order ref pending your confirmation.
What is the account price for Papadopoulos Construction on the 12mm range?
Account rate: €4.20/unit (Tier B, contract expires Sept 2025). Volume discount applies at 500+ units.
Where is order #8841 — it was supposed to arrive yesterday.
Order #8841 dispatched 11 April, currently in transit, estimated delivery today before 14:00. Tracking: GR-TH-88412.
All three questions answered correctly by the Personality before 07:00. No team member involved.
In active deployment
Live with our first SME customer
Our first SME Verified Agent is running with a Greek manufacturing company. The Verified Agent is plugged into the company's live commercial systems and represents the company to its customers with real-time access to stock, pricing, and logistics. Already in operation, with deeper integrations shipping through 2026.
Where this is going
Today your Verified Agent answers customer questions with operational truth. The next step, in active development through 2026, is for your VA to handle the next stage of the conversation — quoting, negotiating delivery terms, taking orders directly. The infrastructure for agent-to-agent commerce is being built one customer at a time, and our first SME customer is the one we are building it with.
Let us have a conversation
Every SME we work with has different systems and different operational realities. Book thirty minutes and we will show you what a Personality looks like plugged into your specific business.
Talk to usWe respect your privacy
We only use one cookie to remember your language preference. We don't use tracking cookies. No analytics, no tracking, no data collection — just a better experience for you.