The commercial knowledge that runs your business lives in three people's heads.

Magic makes it legible. Milestone-based transformation for mid-market manufacturers and founder-led businesses. Starts with pipeline discipline, extends as trust compounds.

Step inside →
We know which deals matter. We know which customers we have served for twenty years. The problem is all of this lives in my head and two of my senior people — and when we are overloaded, things get missed.

WHAT CHANGES IN THE FIRST NINETY DAYS

Your inbox becomes your CRM.

Your sales lead sends an offer by email. Magic reads the PDF, extracts the customer, the products, the value, and the follow-up date — and asks for approval before anything touches the pipeline. One reply to confirm. The system catches what humans miss: a quantity that doesn't match the total, a price that includes VAT when the pipeline expects net, a company name variant that would have created a duplicate. Decades of commercial history, reconstructed from sent folders in an afternoon. Every new email, captured automatically from that day forward.

Your commercial knowledge assembles itself.

A sales call on Monday. A reply to an outbound campaign on Tuesday. An offer sent by email on Wednesday. By Thursday morning, they're all in the same governed picture — without anyone entering data. Product knowledge scraped weekly from your own website, enriched against your internal catalogue, turned into campaign-ready pitches. Each generation cycle learns from the previous week's rejections. Six AI personas manage it from a single conversation. Your team talks to the agent. The agent operates the infrastructure.

Talk to your data. It talks back.

Every account scored by priority: which quotes are going stale, which repeat buyers are drifting, which deals need attention this week. The daily alert goes to your commercial team. The weekly digest goes to leadership. Ask a question in the chat and the agent arrives with a hypothesis — 'this account has three open offers and hasn't been contacted in two weeks.' Your sales lead confirms, corrects, or adds context. The conversation captures deal intelligence as a byproduct. No form to fill.

THE SYSTEM BEHIND THE IMPACT

01

A governed CRM that lives in your cloud workspace.

Pipeline, contacts, products, campaigns, call intelligence, telemetry — formally governed with documented field ownership. Not in a vendor database. If you revoke our access, we lose all access immediately.

02

Multi-step outbound campaigns across email and phone.

Personalised per contact within a controlled word range. Staggered sending, volume caps, business-hours guard. Works with Gmail, Microsoft 365, or your existing SMTP — out of the box.

03

Weekly product intelligence pipeline.

Scrapes your catalogue Sunday night. Resolves conflicts Monday morning. Generates campaign-ready pitch briefs for each product family. Each cycle learns from rejection feedback — pitches improve under your team's review.

04

Voice call intelligence with AI coaching.

Sales team records calls through a mobile app at your subdomain. Each call produces structured deal intelligence — urgency, competitive signals, buyer situation, product fit. AI coach walks the rep through replay, probe, synthesise. Updates require human approval.

05

Six-persona operations chat.

Campaign Architect, Pitch Reviewer, Campaign Monitor, Performance Analyst, Call Reviewer, SalesPartner. Activated by keyword in English or Greek. Execute actions directly from the conversation. No separate dashboards.

06

A five-minute Monday digest.

Campaign metrics, sample interactions, open action items, anomaly flags. The week's commercial state before your first coffee, without logging into anything.

THE TRANSFORMATION

Every engagement enters through the sharpest pain and extends as trust compounds.

LIVE TODAY

Revenue and relationships.

Pipeline visibility, follow-up discipline, quote quality, outbound automation. The six capabilities above. Where every engagement starts and where the first measurable uplift compounds.

IN DEVELOPMENT

Operations and supply.

Procurement, supplier management, operational coordination. The same reasoning engine applied to the work that keeps the business running.

IN DESIGN

Intelligence and sustainability.

CSRD, EUDR, CSDDD, AI Act. Compliance reporting built on governed data with provenance tracking and audit trails from the foundation.

REFERENCE DEPLOYMENT

A 50-year-old family-owned Greek manufacturer

Three product lines — packaging, garden furniture, stadium seating. Milestone-based commercial transformation, live since Q2 2026. First export campaign running.

A scoped transformation, not a software purchase.

Milestone-based. Ninety days to first measurable uplift. Quarterly exit points.

Step inside →

info@magic-id.com

We respect your privacy

We only use one cookie to remember your language preference. We don't use tracking cookies. No analytics, no tracking, no data collection — just a better experience for you.